Security & Data Protection

Trust built into every workflow.

Hardnero approaches B2B software with privacy by design, controlled access and clearly defined implementation responsibilities. Security requirements are reviewed around the customer, data and workflow involved.

Hardnero Software & TechnologySecurity approach
CONTROLLED
BUSINESS
WORKFLOWS
PrivacyBy design
AccessRole based
DeliveryReviewed
Core principles

Practical controls, not empty claims.

Each implementation is assessed according to its business purpose, users, information flows and required integrations. Controls are selected around the actual risk and operating model.

01

Privacy by Design

Data-protection requirements are considered during workflow and feature design, not added only after deployment.

02

Data Minimisation

Workflows should use only the information needed for their defined business purpose.

03

Controlled Access

User permissions and responsibilities are structured around roles and legitimate operational requirements.

04

Secure Delivery

Implementation, configuration, testing and change requirements are reviewed before production use.

Security layers

Protection across the complete workflow.

Security is approached as a combination of technical controls, operational procedures and clear customer responsibilities.

01

Identity and access

Authentication, account permissions and user roles are configured according to the agreed implementation scope.

02

Application and data flow

Inputs, processing steps, outputs and integrations are reviewed to reduce unnecessary exposure and access.

03

Infrastructure and hosting

Hosting regions, technical providers, backups and operational requirements are agreed for the relevant deployment.

04

Testing and change control

New modules and material changes are tested before introduction into the customer’s production workflow.

05

Incident coordination

Responsibilities, communication paths and required actions should be documented for the contracted service.

Hosting & transfers

Arrangements defined per project.

Hosting location and international data-transfer arrangements depend on the selected infrastructure, integrations and customer requirements.

Regional requirementsRelevant UK, EEA or other location requirements are reviewed before implementation.
Service providersSub-processors and technical providers are assessed according to their role in the agreed service.
Contractual safeguardsData-processing and transfer terms are documented where required.

Specific security architecture, hosting, certifications, service levels and contractual safeguards are confirmed only in the applicable customer agreement and implementation documentation.

Shared responsibility

Clear roles create stronger protection.

Secure business software depends on both the platform implementation and the customer’s own user, device, access and internal-process controls.

Hardnero implementation scope

  • Product and workflow configuration
  • Agreed technical safeguards
  • Module and implementation testing
  • Documented service-provider responsibilities
  • Support and incident communication paths

Customer responsibilities

  • Authorised user and access management
  • Secure devices and internal credentials
  • Lawful data collection and instructions
  • Internal retention and business procedures
  • Prompt reporting of suspected misuse
Security FAQ

Important questions before implementation.

Final controls and contractual terms depend on the selected product scope and customer environment.

Is ProcureFlow AI automatically GDPR compliant?

No software product is automatically compliant in every use case. Compliance depends on configuration, purposes, data, customer processes, contractual roles and how the software is actually used.

Where will customer data be hosted?

Hosting arrangements are confirmed for each implementation. Region, infrastructure and service-provider requirements depend on the agreed project scope.

Does Hardnero provide a data-processing agreement?

Where Hardnero acts as a processor and a data-processing agreement is legally required, the relevant terms are agreed as part of the customer contract.

Can access permissions be configured?

Role and access requirements are reviewed during implementation and configured according to the available product scope and agreed workflow.

Does Hardnero claim a security certification?

No certification is claimed on this page. Any future certification or independently verified standard will be identified specifically and supported by the relevant documentation.

Security enquiry

Discuss your security and data requirements.

Tell us about your workflow, user structure, hosting expectations or data-protection requirements.

Your enquiry will be sent securely to Hardnero.