Privacy Policy
Last updated: 3 August 2026
1. Scope
This Privacy Policy explains how Hardnero Ltd. handles personal information when you visit this website, contact us by email or submit an enquiry.
2. Information we may collect
- Information you provide, including name, company, country, business email address, enquiry category and message.
- Technical information required to deliver and protect the website, including IP address, browser type, device information, access time and request logs.
- Correspondence and information created when we respond to your enquiry.
3. Purposes and lawful bases
We use personal information to respond to enquiries, discuss potential projects or partnerships, protect the website, prevent misuse, maintain business records and comply with legal obligations.
4. Contact form and email
When you submit the website contact form, the information you enter is transmitted to Hardnero so that we can review and respond to your enquiry. The form is processed using FormSubmit, an external form-delivery service. FormSubmit may process the submitted information and technical connection data solely to transmit the enquiry and protect the form from misuse.
You may alternatively contact us directly at info@hardnero.com.
5. Hosting and technical providers
The website is hosted using Cloudflare services. Cloudflare may process technical connection and security information to deliver, operate and protect the website.
6. Cookies and similar technologies
This website does not currently use advertising, analytics or behavioural-tracking cookies. We do not use Google Analytics, Meta Pixel or similar marketing technologies.
Cloudflare may use strictly necessary security or network technologies where required to provide and protect the service. Because no non-essential tracking is intentionally used, the website does not display a consent banner.
7. Sharing information
We may share information with hosting, security, communications, professional advisory or technical providers where necessary. We do not sell personal information.
8. International transfers
Some providers may process information outside the United Kingdom or European Economic Area. Where required, appropriate legal safeguards are used.
9. Retention
We retain enquiry and business correspondence only for as long as reasonably necessary for follow-up, contract discussions, record keeping, dispute management and legal compliance.
10. Your rights
Subject to applicable law, you may request access, correction, deletion, restriction or portability of your personal information, or object to certain processing. Contact info@hardnero.com.
11. Security
We use reasonable technical and organisational measures intended to protect personal information. No internet transmission or storage method can be guaranteed to be completely secure.
12. Changes
We may update this policy when our website, services or legal obligations change.