HARDNERO LTD
128 City Road, London, EC1V 2NX, United Kingdom
Company Number: 16710897
Email: info@hardnero.com
Website: www.hardnero.com

Last updated: 06 December 2025

These Terms and Conditions (“Terms”) govern the use of the website www.hardnero.com (the “Website”) and all services, digital products, and NFT-related deliverables (collectively, the “Services”) provided by HARDNERO LTD(“we”, “us”, “our”).

By accessing our Website or purchasing any Service, the customer (“Client”) agrees to be bound by these Terms.

HARDNERO LTD provides Services exclusively to business customers (B2B).
We do not provide services to private consumers under any circumstances.

2.1. Our Services are strictly limited to business customers (“B2B”) located in Europe and worldwide, except within the United Kingdom.
2.2. By purchasing our Services, the Client confirms that they act as a legal business entity (company, corporation, agency, or similar) and not as a private consumer.
2.3. We do not handle or accept any orders from private individuals.

HARDNERO LTD specializes in:

• Creation of digital artwork, AI-generated graphics, and NFTs

• NFT commercial design services (non-investment, non-financial)

• AI marketing, NFT promotion, creative services

• Website, advertising, and social media assistance

• Access to the Hardnero Ecosystem, including discount programs and promotional tools

3.1. All products delivered are digital goods.
3.2. We do not offer financial services, investment advice, crypto brokerage, or regulated financial products.
3.3. NFTs supplied are digital creative works and do not represent financial assets, securities, shares, or investments of any kind.

4.1. Sales may be handled directly by HARDNERO LTD or through authorized partner companies in specific countries.
4.2. When purchasing through a local partner, the offer, invoice, and payment are handled by that partner business.
4.3. Clients agree that such partners act as independent contractors, not as employees or legal representatives of HARDNERO LTD.

5.1. All prices are expressed in Euro (€) unless otherwise stated.
5.2. All invoices include applicable taxes based on the Client’s country.
5.3. Payments are accepted only through traditional payment methods (bank transfer, card, etc.).
5.4. Cryptocurrency payments are not accepted by HARDNERO LTD or its partners.
5.5. Services will be delivered after full payment has been received.

6.1. Products such as NFTs, graphics, and digital assets are delivered electronically.
6.2. The Client is responsible for ensuring they provide correct wallet information (if applicable) and digital delivery details.
6.3. Once delivered, digital files are considered fully provided.

7.1. Unless otherwise specified in writing, HARDNERO LTD retains the copyright and ownership of all AI-generated content, designs, graphics, and creative works.
7.2. Upon payment, Clients receive a commercial license to use the digital products for business purposes.
7.3. Clients may not resell, sublicense, or claim authorship unless specifically permitted by contract.

8.1. Clients purchasing certain NFT packages may receive access to the Hardnero Ecosystem.
8.2. The Ecosystem includes features such as:

• discount promotions

• marketing tools

• AI service benefits
  8.3. Access is a bonus feature, not a core product, and may be modified or discontinued at any time without compensation.

9.1. NFTs and digital artwork sold by HARDNERO LTD are creative products, not financial instruments.
9.2. We do not guarantee resale value, market appreciation, or future financial return.
9.3. We do not provide investment, trading, or financial advice.

10.1. Due to the nature of digital goods, all sales are final and non-refundable once work has begun or delivery has occurred.

10.2. Refunds may be issued only in cases of:

• non-delivery

• technical impossibility to complete the order

​

10.3. Dissatisfaction with creative style is not grounds for a refund.

​

10.4. Voluntary NFT Return Exception:

Notwithstanding Sections 10.1 to 10.3, Hardnero Ltd. may, at its sole discretion, offer a voluntary 30-day return option for certain Hardnero-issued NFTs in accordance with Section 15 of these Terms.
Such voluntary return option is a customer satisfaction measure only and does not constitute a statutory right of withdrawal or a general refund entitlement.

11.1. HARDNERO LTD is not liable for:

• losses related to business interruption

• lost profits

• resale value of NFTs

• third-party platform issues

• blockchain network problems
  11.2. Our liability is limited to the amount paid by the Client for the specific Service.

NFTs may be distributed through third-party platforms. We are not responsible for:

• platform downtime

• wallet issues

• account loss

• third-party policies or technical failures

These Terms are governed by the laws of England and Wales.
Any dispute arising from the Services or these Terms shall be resolved exclusively in the courts of England.

​HARDNERO LTD reserves the right to update or modify these Terms at any time. Changes become effective upon publication on the Website.

Voluntary Return Right

​

Notwithstanding the fact that purchases of NFTs are made on a strictly business-to-business basis and that no statutory right of withdrawal applies, Hardnero Ltd. (“Hardnero”) may, at its sole discretion, grant purchasers of certain Hardnero-issued NFTs a voluntary right to return such NFTs within thirty (30) days from the date of purchase.

​

This voluntary return right is offered exclusively as a customer satisfaction measure and does not constitute a legal right of withdrawal, a warranty, or an ongoing contractual obligation.

Scope and Conditions

​

The voluntary return right applies only to NFTs originally issued by Hardnero and only where expressly stated at the time of purchase.
The return requires the full and irrevocable transfer of the NFT back to a wallet designated by Hardnero or, where applicable, the permanent burning of the NFT.

​

Marketing services, promotional activities or other services that have already been initiated, partially rendered or completed in connection with the NFT may be excluded from the voluntary return right or may result in a reduced refund, unless expressly agreed otherwise.

​

​

Refund Handling

​

If the voluntary return is accepted by Hardnero, Hardnero may refund up to one hundred percent (100%) of the purchase price paid for the NFT. Refunds are processed directly by Hardnero and independently of the authorized distribution partner through which the purchase was made.

​

The granting or refusal of a voluntary return in one case does not create any precedent or entitlement for future returns.

No Effect on Seller Relationship

​

The voluntary return right does not alter the original contractual relationship between the purchaser and the authorized distribution partner acting as seller. The distribution partner remains the contractual seller, and the voluntary return right does not establish a direct sales contract between the purchaser and Hardnero.

​

​

​

For questions or support, Clients may contact:

​

Mail to: info@hardnero.com

Website: www.hardnero.com

​

​

​